FAQ
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What is your returns policy?
If your item arrives damaged or you receive the wrong product, we’ll sort it out—fast.
To request a replacement or refund:
mytsdesigns@gmail.com within 7 days of delivery
photos of the issue
⚠️ Please note: Incorrect sizing is not covered under this policy. Always refer to our Size Guide before placing your order.
Do You Ship Worldwide?
Absolutely! We ship to over 130 countries through our trusted global print partners.
= faster delivery + lower carbon footprint
from within the USA
Typical delivery times:
7–14 business days
USA/Canada
7–12 business days
Australia/NZ
8–14 business days
Europe/UK
10–21 business days- Rest of the World
How Long Does Shipping take?
A:Orders from MytsDesigns are typically processed and dispatched within 2–4 business days. You'll receive a confirmation email with tracking details as soon as your item ships.
Suppose I have questions about a product. How do I get in touch?
You can contact us via email at mytsdesigns@gmail.com
Where are you based?
We’re proudly located in Queensland, Australia.
To ensure fast, eco-conscious shipping, our products are printed locally based on your location.
That means U.S. orders ship from the U.S., UK orders from the UK, and so on!
Are these shirts pre-shrunk?
Yes. All our Gildan® 64000 shirts are pre-shrunk and made from 100% ring-spun cotton
What printing method is used?
We use eco-friendly Direct-To-Garment (DTG) printing, which ensures:
- Vibrant, lasting Colours
- Soft, Breathable feel
Environmentally friendly water-based inks
Can I get custom colors or sizes?
Yes, we offer a wide selection:
S to 3XL
color variants available on each product page
See specific options on your chosen T-shirt product page.
I have a question about a product—how do I get in touch?
We’d love to help! Contact us anytime:
📧 Email: mytsdesigns@gmail.com
🛍️ Or message us via our Contact Page